Andzulis, James "Mick"
Assistant Professor of Marketing, Assistant Director of Professional Development for the Schey Sales Centre
Marketing, Schey Sales Centre
B.S. Chemical Engineering, Penn State University, 1996
M.B.A. Master of Business Administration, Villanova University, 2001
M.S. Finance, Temple University, 2006
Ph.D. in Marketing, University of Alabama, 2014
James “Mick” Andzulis is currently serving as Assistant Professor of Marketing, and Assistant Director of Professional Development, with the Ralph and Luci Schey Sales Centre at Ohio University. Having completed his doctorate at the University of Alabama in 2014, Mick began his academic career by working to launch the Professional Sales Institute (PSI) at Louisiana State University. Prior to his PhD, he received his MS in Finance from Temple University, MBA in Corporate Management from Villanova University, and BS in Chemical Engineering from Pennsylvania State University. Mick’s extensive work and consulting experience spans several industries, and has informed and inspired his research projects, having worked most recently as an independent consultant for Andzulis Engineering, senior business consultant for Nationwide Mutual Insurance Company, and analyst for The Boeing Company. His primary research interests include sales, sales management, strategy and technology, and he has published in JAMS, JSR, JPSSM, JBR, JBL and JAME, as well as a textbook chapter on e-Services. Mick’s work has also earned four conference best paper awards including the 2012 AMS Stanley Hollander Award for Best Retailing Paper, 2011 SMA Irwin/McGraw Hill – Steven J. Shaw Best Conference Paper, 2011 SMA Sales & Sales Management track Best Paper Award, and the 2001 SMA B2B Marketing track Best Paper Award. In addition to acting as an ad hoc reviewer for numerous journals and conferences, he serves on the editorial review boards of JMTP and JGSMS. Mick has also served as President of the Philadelphia Alumni Chapter of Beta Gamma Sigma, International Honor Society, as well as a member of the board of the National Conference in Sales Management (NCSM).
Strategy, Sales, Sales Management, Sales Technology, Social Media, B2B, B2C, Retail, Services, Organizational Frontlines, Relationship Management, Retail Arbitrage and Sales Diversion.
Matt Lastner, Rebecca Rast and James “Mick” Andzulis, (2016) “Creating Win-Win Collaborations for Students: An Immersive Learning Project for Advanced Sales Courses,” Journal for Advancement of Marketing Education. 24, 43-48.
Raj Agnihotri, Adam Rapp, Tom Baker and James “Mick” Andzulis, (2015) " Competitive Intelligence Collection and Use by Sales and Service Representatives: How Managers’ Recognition and Autonomy Moderate Individual Performance," Journal of the Academy of Marketing Science, 43(3) 357-374.
Raj Agnihotri, Adam Rapp, James “Mick” Andzulis and Colin Gabler, (2014) “Examining the Drivers and Performance Implications of Boundary Spanner Creativity,” Journal of Service Research, 17(2), 164-181.
Kevin Trainor, James “Mick” Andzulis, Adam Rapp, and Raj Agnihotri, (2014) “Social Media Technology Usage and Customer Relationship Performance: A Capabilities-Based Examination of Social CRM,” Journal of Business Research, 67(6), 1201-1208.
George R. Franke, Adam Rapp and James “Mick” Andzulis, (2013) “Using Shortened Scales in Sales Research: Risks, Benefits, and Strategies,” Journal of Personal Selling & Sales Management, 33(3), 319-328.
James “Mick” Andzulis, Nikolaos Panagopoulos and Adam Rapp (2012) “A Review of Social Media and Implications for the Sales Process,” Journal of Personal Selling & Sales Management, 32(3), 305-316.
Alexander Ellinger, Daniel Lynch, James Andzulis and Ronn Smith (2003) “B-to-B E–Commerce: A Content Analytical Assessment of Motor Carrier Web Sites,” Journal of Business Logistics, 24(1), 199-220.
Adam Rapp, James “Mick” Andzulis and Niels Schillewaert (2013) “e-Services,” in Serving Customers: Global Services Marketing Perspectives, written by Fisk, R., Russell-Bennett, R., and Harris, L., 1st edition, Tilde University Press: Australia. http://www.tilde.com.au/product/serving-customers-global-services-marketing-perspective/
Presentations and Awards
Emerald Literati Citation of Excellence - Highly Cited and Highly Influential Paper for "Social Media Technology Usage and Customer Relationship Performance: A Capabilities-Based Examination of Social CRM" in the Journal of Business Research
AMA Sales SIG Doctoral Dissertation Award Runner-up
Sales Educators’ Academy Class Design Workshop Team Teaching Presentation Award Winner
University of Alabama Graduate School’s Outstanding Dissertation Award Nominee and
Culverhouse College of Commerce Division Winner
University of Alabama ‘Culverhouse College of Commerce Award for Excellence in Research by a Doctoral Student’ – Nominated by UA Marketing Department /Chosen by University-wide Selection Committee
University of Alabama PhD Marketing Alumnus Mary Dunstan Award
University of Alabama Watson Little Award
University of Alabama Chapter AMA Outstanding Doctoral Student Award
SMA Doctoral Consortium Fellow – Hilton Head, SC
Sales Educators’ Academy doctoral student scholarship – Rollins College, Orlando, FL
AMS World Marketing Congress Doctoral Consortium – Melbourne, Australia
Alpha Mu Alpha national marketing honorary Inductee
AMS Stanley Hollander Award for Best Retailing Paper
NCSM Doctoral Fellow Award with Colin Gabler
SMA Irwin/McGraw Hill Steven J. Shaw Best Conference Paper Award
SMA Best Paper Award – Sales and Sales Management Track
SMA Best Paper Award – Business-to-Business Marketing Track
Beta Gamma Sigma International Honor Society Inductee