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Holbrook, Robert

Associate Professor

Management Department
Copeland 308


PhD, University of Illinois, 1997. Business administration.

MBA, University of Memphis, 1992. Management.

BS, Union University, 1983. Computer science/business administration.

Research Interests

Pedagogy, servant leadership, organizational justice.

Professional Experience

Over seven years' civilian service for the Department of the Army, primarily as computer specialist, security specialist, and total quality management facilitator.

Selected Publications

“OB in a Video Box: Using Remember the Titans as a Microcosm of the Organizational Behavior Class,” Journal of Management Education, Vol. 33, No. 4 (2009), pp. 490-513.

Art Imitates Life: Using Movies and Music in Principles of Management, New York: Wiley, 2008.

Art Imitates Life: Using Movies and Music in Organizational Behavior, New York: Wiley, 2006.

“All I Really Need to Know I Learned in Kindergarten: How Dr. Seuss Reinforces Management Concepts and Promotes Community Citizenship,” with Debra Comer, Journal of Management Education, Vol. 29, No. 6 (2005), pp. 870-887.

“Patients and Physicians as Stakeholders: Justice in the Medical Context,” with Carol Kulik, Social Issues in Management, Vol. 2 (2002), pp. 77-101.

“Contact Points and Flash Points: Conceptualizing the Use of Justice Mechanisms in the Performance Appraisal Interview,” Human Resource Management Review, Vol. 12 (2002), pp. 101-123.

“Customer Perceptions of Justice in Service Transactions: The Effects of Strong and Weak Ties,” with Carol Kulik, Journal of Organizational Behavior, Vol. 22 (2001), pp. 743-757.

“Demographics in Service Encounters: Effects of Racial and Gender Congruence on Perceived Fairness,” with Carol Kulik, Social Justice Research, Vol 13., No. 4 (2000), pp. 375-402.