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Metcalf, Ashley

Assistant Professor of Operations Management; Director, One-Year MBA Program

Copeland 306


Ph.D. Production/Operations Management, University of South Carolina

MBA Management, Jacksonville University

B.S. Chemical Engineering, University of South Carolina

Research Interests

Supply Chain Risk, Environmental Risk, and Process Improvement

Professional Experience

Private Consultant and Invited Speaker, Healthcare Process Improvement 

Operations/Sanitation Supervisor, Maxwell House Coffee, Division of Kraft Foods Global, Jacksonville, FL

Research Engineer, Vistakon, Division of Johnson & Johnson, Jacksonville, FL

Selected Publications

Metcalf, A.Y., Habermann, M., Fry, T.D., Stoller, J.K.  2018. The impact of quality practices and employee empowerment in the performance of hospital units.  International Journal of Production Research, In Press.

Metcalf, A.Y., Habermann, M., Wang, Y.  2018. Hospital unit understaffing and missed treatments:  primary evidence.   Management Decision, In Press.

Metcalf, A.Y., Mackelprang, A.W., and Galbreth, M.R. 2016. Linking Pollution Toxicity and Exposure to Firm Idiosyncratic Risk.  Journal of Cleaner Production, 131, 659-666.

Habermann, M., Blackhurst, J., Metcalf, A. 2015. Keep your Friends Close? Supply Chain Design and Disruption Risk.  Decision Sciences, 46(3), 491 - 526. 

Metcalf, A.Y., Stoller, J.K., Fry, T.D., Habermann, M. 2015. Patterns & Factors Associated with Respiratory Care Protocol Use. Respiratory Care, 60(5), 636 - 643.

Metcalf, A.Y., Stoller, J. K., Habermann, M., Fry, T. D. 2015.  Respiratory Therapist Job Perceptions:  The Impact of Protocol Use.  Respiratory Care, 60(11), 1556 – 1559. 

Guo, C., Wang, Y., Metcalf, A. 2014. How to calibrate conventional market-oriented organizational culture in 21st century production-centered firms?  A customer relationship perspective. International J. of Production Economics, 156, 235-245. 


2018: College of Business Research Award, Ohio University

2018: Management Department Research Collaboration Award, Ohio University

2016: Faculty Excellence in Professional Activity and Service Award, College of Business, Ohio University

2016: Outstanding Scholar Award, College of Business, Ohio University

2011: Graduate Student Teaching Award, Moore School of Business, University of South Carolina


Ashley Metcalf has a background in chemical engineering with work experience in the management of high volume manufacturing at Kraft Foods and determining manufacturability of next generation products in R&D at Johnson & Johnson. Prior to her position at Ohio University, Dr. Metcalf's doctoral work included process improvement in Healthcare, specifically examining cost-reduction and value-creation process changes in hospital respiratory care services. Dr. Metcalf currently teaches courses in Operations Management and engages with hospitals nationwide on process improvement efforts. Ashley Metcalf is originally from South Carolina and currently resides in Athens, Ohio with her husband, Eric.